# The SalonAgent platform

> Seven capabilities that share one brain, one calendar, and one client history.

## Capabilities by pillar

### Front desk

Every inbound conversation, answered instantly and booked.

- [Voice Agent](https://www.salonagent.ai/features/voice-agent) — The AI receptionist salons hire us for first. It picks up instantly — overflow during the day, everything after hours — answers questions about services and pricing, books straight into Phorest, Meevo, or Square, and hands the call to your team when a human is the right answer. (From $200/mo)
- [Webchat & SMS Agent](https://www.salonagent.ai/features/webchat-agent) — The same agent, everywhere your clients type. It answers website chat, handles inbound texts, follows up on no-shows and unfinished bookings, and books appointments in the thread instead of asking people to call back. (Webchat from $80/mo)

### Growth

Outbound work your team never has time for — chairs filled, clients matched, inbox cleared.

- [Whitespace Filler](https://www.salonagent.ai/features/whitespace-filler) — Whitespace Filler watches your calendar for the holes — the 2pm cancellation, the dead Tuesday, the stylist with three open hours — then works out which lapsed clients are most likely to say yes to that exact slot, and calls or texts them until it's booked. ($149/mo added to any plan)
- [Stylist Match](https://www.salonagent.ai/features/stylist-match) — SalonAgent learns your clients from their visit history, notes, and conversations — and learns your team from what they actually do best. When someone books, it puts them in the chair most likely to make them a regular. ($99/mo added to any plan)
- [Instagram Agent](https://www.salonagent.ai/features/instagram-agent) — Connect your Instagram and SalonAgent drafts a reply to every comment and DM in your brand's voice. Review them all in one sweep and send, or hand it the keys and let it reply and book on its own. ($99/mo added to any plan)

### Intelligence

The salon's own numbers, on demand and in plain English.

- [Ask Your Data](https://www.salonagent.ai/features/ask-your-data) — "How many of my free consultations turned into paid appointments?" SalonAgent pulls the answer straight from your booking system and client records, shows the working, and lets you keep asking follow-ups. (Included with every plan)

### Infrastructure

The phone system the whole thing runs on.

- [Phone Systems by PrismRoute](https://www.salonagent.ai/features/phone-systems) — Through our partner PrismRoute, SalonAgent can supply the phone system itself: cloud numbers, extensions for every stylist, routing rules, queues, voicemail transcription, and SMS — designed around how salons actually take calls, typically at a lower monthly bill. (Quoted against your current phone bill)

## Platform FAQ

### What does the SalonAgent platform actually include?

Seven capabilities that share one brain: a 24/7 AI voice agent, a webchat and SMS agent, Whitespace Filler for empty appointment slots, Stylist Match for pairing clients with the right stylist, an Instagram agent for comments and DMs, Ask Your Data for plain-English questions about your own numbers, and salon phone systems through our partner PrismRoute.

### Do I have to buy the whole platform?

No. Most salons start with the AI receptionist — $80/mo webchat, $200/mo call agent, or $250/mo for both — and add growth modules when they're ready: Whitespace Filler $149/mo, Stylist Match $99/mo, Instagram agent $99/mo. Ask Your Data is included with every plan. Take everything and a further 10% comes off the lot — $537/mo instead of $597/mo. The plan builder on the pricing page prices whatever combination you pick.

### How does SalonAgent fill empty appointment slots?

Whitespace Filler watches your calendar for gaps — last-minute cancellations, slow mornings, half-empty stylist columns — then ranks clients on visit cadence, service history, stylist preference, and past responsiveness, and texts or calls the shortlist most likely to take that exact slot.

### How does SalonAgent decide which stylist a client should see?

Stylist Match learns your clients from visit history, chair notes, spend, and their conversations with the agent, and learns your team from rebook rates, ticket averages, and specialties. Every recommendation comes with its reasons, and your front desk can always override it.

### Can SalonAgent reply to my Instagram comments and DMs?

Yes. Connect your account and SalonAgent drafts a reply to every comment, story reply, and DM in your brand voice. Approve the batch in one sweep, or switch on autopilot and let it reply and book on its own with escalation rules you set.

### Can I ask SalonAgent questions about my own salon data?

Yes. Ask Your Data lets you type a question the way you'd say it — "how many free consultations turned into paid appointments?" — and pulls the answer live from your booking system and client records, with the trend and underlying records shown.

### Does SalonAgent provide the phone system too?

It can. Through our partner PrismRoute — an FCC-registered carrier and 3CX partner — SalonAgent can supply a cloud phone system built for salons: stylist extensions, routing rules, queues, voicemail transcription, and SMS, It's priced against what you pay today — send us your latest phone invoice and we'll quote it, typically about 15% below your current bill. Optional; SalonAgent also works with your current provider via call forwarding.

### Does it still work with Phorest, Meevo, and Square?

Yes. Every capability books against the same integrations — direct with Phorest, Meevo, and Square, and alongside Vagaro, Boulevard, Fresha, Booksy, GlossGenius, Mangomint, and Mindbody.

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