# Phone Systems by PrismRoute

> A salon-shaped phone system, usually for less than you pay now.

An AI receptionist is only as good as the phone flow around it. Most salons run on a consumer line with call forwarding bolted on, which is why handoffs feel clumsy. Through PrismRoute — an FCC-registered carrier and 3CX partner — we can put a proper cloud phone system underneath your salon, built around the AI from day one.

**Pillar:** Infrastructure  
**Pricing:** Quoted against your current phone bill  
**Pricing note:** Send us your last phone invoice. We typically come back about 15% lower.

## What it is

Through our partner PrismRoute, SalonAgent can supply the phone system itself: cloud numbers, extensions for every stylist, routing rules, queues, voicemail transcription, and SMS — designed around how salons actually take calls, typically at a lower monthly bill.

## What it does

- **Routing built for salons** — Time-of-day rules, overflow to the AI, queues, ring groups, and an extension for every stylist and location.
- **Handoffs that feel human** — Because the AI lives inside the phone system, a transfer to your team is a real transfer, not a callback promise.
- **Usually a smaller bill** — Send us your last invoice. Salons moving to a PrismRoute setup typically pay about 15% less than they were, and get more.
- **Carrier-grade and compliant** — FCC-registered carrier, 3CX partner, call recording, voicemail transcription, branded caller ID, and TCPA/CTIA-aligned SMS.

## How it works

1. **We look at your current setup** — Your numbers, your bill, how calls move today, and where they fall over.
2. **We design the flow** — Hours, overflow, extensions, queues, and exactly where the AI sits in the path.
3. **We port and go live** — Your numbers move across, your team gets desk and mobile apps, and the AI is part of the system — not bolted on.

## What salons get out of it

- **~15%** — Typical cut to your phone bill
- **One vendor** — AI and telephony from the same team
- **3CX** — Desk, browser, and mobile calling

## FAQ

### Do I have to change my phone system to use SalonAgent?

No. SalonAgent works with your existing provider through simple call forwarding. A PrismRoute phone system is an option for salons that want cleaner routing, real transfers, staff extensions, and usually a lower bill.

### Can I keep my salon's phone number?

Yes. Your existing numbers port across to the new system, so clients keep calling the number they already have.

### Who is PrismRoute?

PrismRoute is our phone-system and telecom partner — an FCC-registered carrier and 3CX partner whose cloud phone systems support IVR, queues, SMS/MMS, call recording, voicemail transcription, and AI receptionist workflows.

## Related

- [All capabilities](https://www.salonagent.ai/features)
- [Pricing](https://www.salonagent.ai/pricing)
- [Book a demo](https://www.salonagent.ai/contact)

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