Webchat & SMS Agent
Books from your website and your text messages.
Half your would-be clients never dial. They open your site at 11pm, look for a price, and leave. Or they text the salon number and wait. The Webchat & SMS Agent answers both instantly — with your services, your prices, and your calendar — and turns the conversation into a booking before their attention moves on.
Webchat from $80/mo · See all pricing
- First reply on chat and SMS
- InstantFirst reply on chat and SMS
- Web and text, one conversation history
- 2 channelsWeb and text, one conversation history
- Where webchat plans start
- $80/moWhere webchat plans start
What it does
One agent, two channels
Website chat widget and two-way SMS share the same brain, the same brand voice, and the same calendar.
Follow-ups that close
Abandoned bookings, unanswered questions, and post-visit rebooking nudges go out on their own.
Matched to your brand
Colors, tone, greeting, and escalation rules are yours to set — it never reads like a generic bot.
Consent-aware messaging
Opt-outs, quiet hours, and consent records are respected on every outbound text.
How it works
- 1
Drop in the widget
One snippet on your site, and your salon number wired for two-way text.
- 2
It answers and books
Pricing, availability, policies, parking — then it writes the booking into your system.
- 3
It follows up
Anyone who drifts off mid-conversation gets a nudge, not a shrug.
Webchat & SMS Agent, answered
The questions salon owners ask us about this one.
It books. The chat and SMS agent shares the same booking integrations as the voice agent, so it can check availability and write the appointment into Phorest, Meevo, or Square inside the conversation.