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Privacy Policy

Introduction

At Salon Agent (powered by BeamBell AI), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered receptionist service.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information
  • Business information (salon name, address, phone number)
  • Appointment scheduling data
  • Customer interaction logs
  • Payment and billing information

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI receptionist service
  • Process appointments and customer inquiries
  • Improve and personalize user experience
  • Send administrative information and updates
  • Respond to customer service requests
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our AI systems are designed with privacy-by-design principles and utilize encryption for data transmission and storage.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

AI and Machine Learning

Our AI receptionist uses machine learning to improve its performance. Call transcripts and interactions may be analyzed to enhance service quality, but all data is anonymized and aggregated to protect individual privacy.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@beambell.com

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: October 13, 2025